It’s me - being interviewed by Vitaly Vlasov of NevaCamp about GoSquared and how real-time web analytics can help improve your site and business.
By the way, The Next Web conference was awesome - I highly recommend it to anyone who’s a) running a web business, and b) who wants to party in Amsterdam.
DropboxQuest: when a Strorage meets Game
Not long time ago we saw an interesting thing happened on the famous cloud file hosting service Dropbox: they launched they own online quest, that allows users to increase the storage space of their boxes. You might be thinking, why Playcer is writing about dropbox’s quest and why do they think that is interesting. Moreover, Dropbox’s quest is online event, and Playcer focuses on offline. The point why we’re doing it is that this quest is a good example of how you can achieve several goals at once with just one quest, making it interesting to user. In order to do so they combine puzzles, attention based steps, logic, and even offline activity. Let’s see what company can achieve by using such tools (Yes, quest is a tool, very useful one):
1) Users loyalty – such quests shows users that company cares about them and not only about the winners but also those who decided to complete it and didn’t succeed. It’s not even necessary to finish the quest to get a prize. At each stage, you get a reward. And this is really cool.
2) Familiarize user with service and company’s culture - Most of the time I (and i think i’m not alone) use only certain features of services. I’m too lazy (or have no time) to find out about other features even if they are useful one. So, the quest is a great opportunity to show the user all that cool stuff that he normally doesn’t use (or what he doesn’t know about). For example, during the quest, I passed through dropbox’s forum, blog and saw it’s list of employees, which i wouldn’t probably find without “help”.
Many companies would give a lot for such results.
But you still have a question “Why he writes this in Playcer’s blog?” The fact is that Playcer adds this advantages of online to real life. Each of us knows interesting facts about things around us. Why not acquaint others with them in an interesting way? Why not tell the story of your city or your favorite book by driving others through real places and not only drive, but also make them think? Imagine a quest based on one of the Agatha Christie’s novel. Tempting isn’t it?
This also applies to companies, as an opportunity to introduce the client with their history, culture, goals which is often as important as selling the product.
Alexey





